FAQ
Do you have any questions about Lexa? Here you'll find answers to the most frequently asked questions about our automatic translation solution for legal professionals. If you can't find the answer you're looking for, please contact us directly.
What is Lexa?
Lexa is a specialized machine translation engine for legal professionals. It has been designed to provide fast, accurate translations of legal documents in 33 languages, respecting the terminology and legal context specific to each field of law.
How is Lexa different from other translation tools such as Google Translate or DeepL?
Lexa is designed exclusively for legal professionals, with a database of millions of legal documents and specialized lexicons in various legal fields. Unlike generalist tools, Lexa takes into account the nuances and technical terms specific to legal texts, ensuring far greater accuracy in this field.
What languages does Lexa support?
Lexa supports translation in 33 languages, including those most commonly used in international legal affairs, such as English, French, Spanish, German, Italian, Chinese, Russian, Arabic and many others.
How does Lexa guarantee the confidentiality of my documents?
Your privacy is our top priority. All documents sent via Lexa are encrypted (SSL/TLS in transit and AES-256 at rest). What's more, we are RGPD compliant and do not retain any data after translation, unless you choose to keep it in your secure history.
Can I use Lexa to translate several documents at the same time?
Yes, Lexa allows you to translate several documents simultaneously in a single transmission. You can upload several files at once, and Lexa will process them in parallel, saving you considerable time.
What file types does Lexa support?
Lexa supports a wide range of file formats, including Word, PDF, Excel, PowerPoint and other formats commonly used for legal documents. The tool also ensures that the original layout of your documents is preserved.
Can I customize translations with my own glossaries?
Yes, Lexa lets you create and integrate your own customized glossaries in addition to the official legal lexicons already integrated into the tool. This enables you to adapt translations to your specific vocabulary and ensure consistency across all your documents.
Is there a free version of Lexa?
We offer a free trial version to enable new users to discover Lexa's features before subscribing to a paid offer.
How can I request a human review of my translations?
Lexa offers a feature that allows you to request a human review. If you have a particularly sensitive or complex document, you can submit a revision request to our team of specialized legal translators at Legal 230, guaranteeing an even more accurate translation tailored to your needs.
What is the average turnaround time for a Lexa translation?
Translation times with Lexa depend on the size of the document and the number of files submitted. However, in most cases, translations are processed within minutes, even for large documents, thanks to our high-performance cloud infrastructure.
How are users managed in a large organization?
Lexa enables users and teams to be managed within the same organization. Administrators can create user groups, assign specific roles and manage access authorizations for each team member. This guarantees optimized and secure use of the tool within large firms or international organizations.
What safety guarantees do you offer?
We use advanced security protocols to protect all data processed by Lexa. Our servers are hosted in ISO 27001-compliant data centers, with regular security audits, and we follow a robust disaster recovery plan to ensure continuity of service.
Is Lexa RGPD compliant?
Yes, Lexa is fully compliant with the RGPD. We guarantee that all personal and business data is processed in accordance with the strictest European regulations. You also have full control over your data, which you can request to view, correct or delete at any time.
How accurate are Lexa's translations?
Lexa offers 30 to 40% greater accuracy than general translation tools, thanks to its training on millions of specialized legal documents and the integration of official legal lexicons. Translations are adapted to the legal specificities of the texts and jurisdictions concerned.
How can I contact Lexa customer support if I have a problem?
You can contact our support team at any time via online chat, email at support@lexamt.com, or by filling in a contact form on our Report a problem page. We're available 24/7 to answer your questions and quickly resolve any problems you encounter.
Can Lexa be integrated with other tools or platforms?
Yes, Lexa offers a RESTful API that enables you to integrate our solution directly into your internal systems or document management platforms. This enables you to automate translations and optimize your existing workflows.
How much does Lexa cost?
The cost of Lexa depends on the package you choose and the volume of translations you need. We offer different packages for medium-sized firms, international firms and large legal departments. Find out more about our rates.
